3xtel for Cloud Communication - Cloud Telephony Provider

info@3xtel.com │ +91 96507 99367

IT Solutions

Build engaging, responsive websites and Apps that connect with your audience.

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Digital Marketing

Maximize your online presence with targeted digital marketing campaigns that drive results.

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CRM Solutions

Streamline your customer interactions with powerful CRM systems designed to optimize your sales and service processes.

CRM Solutions

Event Management

Craft memorable experiences with our event Planning and execution services.

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Marketing Solutions

Crafting bespoke marketing strategies that elevate your brand and drive engagement.

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Our Features

Find out why the creative solutions and useful features offered by 3xTel are a perfect fit for your company.

Lead Management

Make sure that every sales inquiry you receive or create is efficiently handled and not wasted by automating your lead management system.

Customized solutions

The solution we provide can be customized according to your industry and specific business requirements. Make a solution that is specific to your company's requirements.

Real Time Analytics

3xTel's intelligent C2C and IVR solutions, along with its potent cloud telephony solutions, facilitate the tracking of lead creation and ROI.

Personalize the IVR Flow

You can create IVR and call Flow according to your needs. Let your IVR speak on behalf of you and address your customers’ issues and route them to the right department through smart call routing.

API integration

Applications can integrate with our robust and versatile APIs. APIs have great security, scalability, and dependability. Use our online panel (with an intuitive API) to integrate your CRM program.

Have you ever wondered why your team members are not all that productive? Call recordings allow users to review and store all incoming and outgoing conversations, with the option to delete them at any time.

Text to Speech

You may quickly turn your text message into a voice recording with our system.

WhatsApp Business API

The WhatsApp Business API service allows businesses to communicate with their customers on WhatsApp in a more efficient and scalable way.

RCS SMS Service

RCS (Rich Communication Services) SMS service is an advanced messaging protocol that offers an enhanced messaging experience beyond traditional SMS.

3xtel Is complete solution for you Business

With 3xTel, increase the efficiency of your organization by utilizing our comprehensive cloud telephony integrated automation solutions to shift your support, marketing, and sales processes to the cloud.

Our User Friendly Software

"3xtel offers a user-friendly software solution designed to streamline your operations effortlessly. Our intuitive interface ensures smooth navigation and easy adoption, enhancing productivity across your organization. Experience seamless integration, robust features, and unparalleled support, empowering your team to achieve more efficiently with every click."

We Offer

Find out why the creative solutions and useful features offered by 3xTel are a perfect fit for your company.

Hosted IVR Solutions

Hosted IVR Interactive Voice Response is a cloud-based service that automates interactions with callers through pre-recorded voice prompts and keypad inputs. Instead of traditional on-premises IVR systems that require physical hardware and maintenance, hosted IVR solutions are hosted and managed in the cloud.

Voice Broadcasting

Voice broadcasting is a mass communication technique that allows businesses and organizations to send pre-recorded voice messages to a large number of recipients simultaneously. It's commonly used for various purposes such as marketing campaigns, customer notifications, emergency alerts, and reminders.

Bulk SMS Service

Bulk SMS service is a communication method that enables businesses and organizations to send large volumes of text messages to multiple recipients simultaneously. It's a powerful tool for reaching customers, employees, or other stakeholders quickly and efficiently.

Toll Free Number

A toll-free number service allows businesses and organizations to offer a phone number that customers can call without incurring any charges. Instead, the business incurs the cost of the call.

Missed Call Services

Missed call services are a communication solution where customers can initiate interactions with businesses or organizations by placing a missed call to a designated phone number.

Cloud Call Center

Cloud call center services enable businesses to set up and operate call centers entirely in the cloud, without the need for physical infrastructure or on-premises hardware.

Political Campaign Services

Political campaign services encompass a range of strategies, tools, and techniques used by political candidates and organizations to effectively communicate with voters, mobilize supporters, and win elections.

WhatsApp Business API

The WhatsApp Business API service allows businesses to communicate with their customers on WhatsApp in a more efficient and scalable way.

RCS SMS Service

RCS (Rich Communication Services) SMS service is an advanced messaging protocol that offers an enhanced messaging experience beyond traditional SMS.

Frequently Asked Questions

What is cloud telephony?

Cloud telephony is a technology that moves your business phone system to the cloud, allowing you to make and receive calls over the internet. This enables advanced features, scalability, and cost savings compared to traditional phone systems.

How can 3XTEL’s cloud telephony benefit my business?

3XTEL’s Cloud telephony offers numerous benefits including cost efficiency, scalability, flexibility, and advanced features like IVR, call recording, and analytics. It enhances communication and improves customer service.

What is Hosted IVR?

Hosted IVR (Interactive Voice Response) is a cloud-based system that allows callers to interact with your business via automated menus and responses. It helps route calls efficiently and provides 24/7 service to customers.

How can 3XTEL’s Hosted IVR help my business?

3XTEL’s Hosted IVR can automate routine inquiries, reduce call handling times, route calls to the right departments, and improve overall customer satisfaction by providing quick and accurate information.

What is Voice Broadcasting?

Voice Broadcasting is a technology that allows you to send pre-recorded voice messages to a large number of recipients simultaneously. It's ideal for announcements, notifications, and marketing campaigns.

Can I personalize voice broadcast messages?

Yes, you can personalize messages by including recipient-specific details and using dynamic voice scripts to make the communication more engaging and relevant.

How do I track the success of my SMS campaigns?

Our Bulk SMS platform provides detailed analytics and reports, including delivery status, open rates, and customer responses, helping you measure the effectiveness of your campaigns.

What are Missed Call Services?

Missed Call Services allow businesses to engage with customers by prompting them to give a missed call to a specific number, triggering an automated response such as a call-back, SMS, or email.

How can Missed Call Services benefit my business?

Missed Call Services are cost-effective, easy for customers to use, and can be used for lead generation, customer feedback, event registrations, and more.

What is WhatsApp Business API?

WhatsApp Business API enables businesses to interact with customers through WhatsApp, offering messaging, notifications, and customer support through a platform they already use and trust.

What are the benefits of using WhatsApp Business API?

Benefits include high engagement rates, secure and private communication, multimedia messaging capabilities, and seamless integration with your CRM and support systems.